Frequently Asked Questions
Warranty, device conditions, battery, delivery, and returns.
Frequently Asked Questions
- What is a like-new iPhone?
A phone that has undergone a thorough technical inspection in our service centre and is close to a new unit in appearance and function. We sell it with a 2-year warranty.
- What is the warranty?
2 years on every iPhone and accessory.
- What is the battery condition?
86–100% of original capacity; for Like New condition 92–100%, for Unopened and Open box 100%.
- Can I return the item?
Yes, within 30 days without giving a reason.
- Where do you deliver?
We deliver by PPL only to Slovakia, Hungary and Romania. Delivery is free with an iPhone and its accessories. Transit after dispatch: SK 1–2, HU 2, RO 2–4 business days.
- How can I pay?
Available payment methods will be securely displayed at checkout.
- Do you have a physical store in Europe?
No. In our European markets we operate exclusively online. Our own professional service centre is located in the Czech Republic.